Every ALLIED Frameset Is Backed by Our Lifetime Warranty

We design our products for durability and performance, and we stand behind them with a warranty covering manufacturing defects for the original owner. Paint is warrantied for two years.

If you have a warranty request, please contact us here: Contact Us

 

Allied Cycle Works Bicycle Frames - USA Limited Warranty

Who Is Warranting the Bicycle Frame?

ALLIED CYCLE WORKS (“ALLIED”) bicycle frames are warranted by HIA VELO, LLC (“HIA VELO”), 1701 N 13th St, Rogers, Arkansas 72756

Who and What This Warranty Covers and for How Long

This limited warranty covers only those ALLIED bicycle frames purchased directly from ALLIED or authorized ALLIED retailers in the United States. If you purchased your ALLIED bicycle outside of the United States, the specific warranty will be governed by the law of the country in which it was purchased. ALLIED warrants to the original owner of this new ALLIED bicycle frame that the frame shall be free of defective materials and/or workmanship as follows: 

• All ALLIED bicycle frames, for the lifetime of the original owner. However, this does not mean that these frames are indestructible and will last forever. It simply means that these frames are covered under the specific terms of this limited warranty.

PLEASE READ: To the extent allowed by law, this limited warranty is not effective unless you are the original owner and have sent ALLIED a completed ALLIED Bicycle Frame Registration Card within 2 weeks of the date of purchase. This limited warranty is not transferable.

What is Not Covered by This Warranty?

This limited warranty will be void in the event of, and does not cover: 

• Normal wear and tear (including the results of fatigue)

• Defects, failures, or malfunctions that result from: abuse, misuse, alteration, modification, accident, neglect, racing or stunt riding, improper assembly, installation, or maintenance.

• Other abnormal, excessive, or improper conditions or use. 

If there are other documents that were included with the ALLIED bicycle frame you purchased, there may be further restrictions on what this limited warranty covers. Please read those documents carefully.

What ALLIED Will Do to Correct Problems

If ALLIED determines that the ALLIED bicycle frame you purchased is defective and the defect is covered by this limited warranty, ALLIED, in its sole discretion, will either repair it or replace it at ALLIED’s cost with the same or a comparable model.

How You Can Get Service for a Defective Bicycle Frame

You must either deliver the defective bicycle frame to an authorized ALLIED dealer, or ship the defective bicycle frame to ALLIED at the address above — please also write Attention: Warranty Repair on the mailing slip. In either case, you must provide your original, dated purchase receipt that has the bicycle frame’s serial number printed on it. You are responsible for shipping charges associated with the repair or replacement of the ALLIED bicycle frame.

Exclusions From This Limited Warranty

The only remedies you have against ALLIED for a defective bicycle frame are those described in this limited warranty (i.e., repair or replacement of the bicycle frame, at ALLIED’s option).

ANY AND ALL OTHER CLAIMS YOU MIGHT OTHERWISE HAVE FOR DAMAGES, INCLUDING, BUT NOT LIMITED TO, INCIDENTAL OR CONSEQUENTIAL DAMAGES, ARE EXPRESSLY EXCLUDED UNDER THIS WARRANTY. THIS IS THE ONLY WARRANTY THAT ALLIED MAKES ON ITS BICYCLE FRAMES. ANY WARRANTIES THAT MAY BE OTHERWISE IMPLIED BY LAW, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. 

No ALLIED dealer, agent, or employee may enlarge or modify this limited warranty, and ALLIED makes no other warranty except as stated in this limited warranty.

ALLIED Bicycle Frames - USA Limited Warranty & Warranty Laws of Other States

As a consumer, you may have other legal rights, which may differ from state to state. Some states’ laws might not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long implied warranties last. Depending on where you live or purchased the bicycle frame, some of the exclusions and limitations contained in this limited warranty might not apply to you.

Important Information About Bicycle Riding

Bicycle riding, racing, and riding in a group are inherently dangerous activities, and the bicycle rider is assuming the associated risks. Proper care and maintenance of your ALLIED bicycle frame is your responsibility and can reduce the risk of injury.

Aftermarket Products Warning

ALLIED designs and builds high-end stock and personalized frames and components to exacting specifications. ALLIED does not test components made by other manufacturers to determine compatibility or safety when used in combination with ALLIED frames. ALLIED frames and components may not be compatible with all third-party products or accessories. The Customer assumes all risks associated with the use of third-party products with all ALLIED frames and components. ALLIED, its agents, employees, and owners shall have no liability for any personal injury, disease, death, property damage, or loss sustained or caused as a result of any Customer’s use of third-party products with ALLIED’s frames or components.